有在英国的同学么？能否帮忙电话一下英国一个小站 unlocked-mobiles.com 问问包裹丢了么？

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七月10日在英国一个小站unlocked-mobiles.com购买了z10，到现在还是到中国路上，发邮件给他们，只回这一句话，It has been passed to China, so please ask your China post office.我是用的他们皇家邮政挂号直邮在https://www.royalmail.com/track-your-item 上面查询包裹号 RQ191331679GB 状态是
Status: It's on its way
Your item, posted on 17/07/14 with reference RQ191331679GB has been passed to the overseas postal service for delivery in CHINA.
Last update: 21 August 2014, 08:01am
说明在发往中国路上。我也电话中国邮政，和在183国际包裹查询均无信息。说明还未到中国。多次给他们发邮件说能否帮我问问皇家邮政到底是什么状态，可是他们再不回邮件了。想问皇家邮政，可他们需要寄方来查询，真感觉unlocked-mobiles.com是一个黑店。投诉无门。在他们官网有售后电话 0870 7565 314 有没有在英国的同学帮忙电话他们问问。
他们订单号是 Order #8041324 (Dispatched)
Order Date: Saturday 12 July, 2014 Order Total: £236.62
海淘这么多，第一次碰到这种不理不睬的洋鬼子。

邮政

unlocked

问问

11 replies • 2014-09-26 08:12:16 +08:00

47jm9ozp

Aug 21, 2014

看这个状态，是在清关吧

lsylsy2

Aug 21, 2014

估计是卡在海关了

jadezhang

Aug 21, 2014

我网上找了下，查询了一些其他同学发的皇家邮政包裹号，有一年前到现在还是这个状态的，可怕。海关清关还好，担心的是不靠谱的皇家邮政丢包，加上那个网站又是黑洞一样的，不予理睬。只能看天了。

lygmqkl

Aug 21, 2014

不太可能这样丢把。

stzlx

Aug 22, 2014

2014-07-18 12:00, DESPATCHED TO BEIJING CHINA, CHINA
2014-07-18 07:55, RECEIVED AT HEATHROW WORLDWIDE DC, HEATHROW WORLDWIDE DC
2014-07-17 21:02, DESPATCHABLE TO HWDC SIGNED FOR ROAD 3, BIRMINGHAM MAIL CENTRE
2014-07-17 20:50, COLLECTED, BIRMINGHAM MAIL CENTRE
这是能查到最新的状态。
不过话说回来，这种水陆路国际小包一般较慢，再等等吧。

jadezhang

Sep 1, 2014

嗯有见过这么诡异的么今天在皇家邮政查询
Item: RQ191331679GB
Status: That item number isn't recognised
The reference number might have been entered incorrectly, please check your tracking number and try re-entering 不解

ruanmeibi

Sep 25, 2014 via iPhone

有结果了么？

It's on its way
Your item, posted on 17/07/14 with reference RQ191331679GB has been passed to the overseas postal service for delivery in CHINA.

jadezhang

Sep 25, 2014

@ruanmeibi 至今仍然这个状态，多次和unlocked-mobiles.com沟通，那边的信基本都是这个意思：
If China post have mis-placed it, you need to ask them to find it.
We sent it as you requested.
We cannot do anything when it is in China.
This is why we offer EMS as its faster.
可关键是这东西从track信息来看根本没有到中国邮政，还在英国佬那边。综上，我的z10凶多吉少。赔偿也是不可能了。

ruanmeibi

Sep 25, 2014 via iPhone

@jadezhang 在第三方查询网站得到和你希望的答案。China Post has not received parcel# RQ191331679GB

发推问问皇家邮政吧？推特客服效率一般蛮高的。而且你这是国际可追踪件，我给同学用最便宜的国际平邮寄过一次衣服，一个月也到了。

P.S. 亚马逊了一下z10两地价格很相近诶……不知您为何……

jadezhang

Sep 25, 2014

@ruanmeibi 懒了一下，英国这家是直邮。手一抖，钱就扣掉了。话说，下次再也不上他家了。嗯，上推上去问问皇家邮政去。

jadezhang

Sep 26, 2014

@ruanmeibi 感谢你的建议，我给皇家邮政发推了，他们回复确实迅速。他们的答复是If the sender makes a claim & the item can't be found we'll refund the sender the cost of the item so that can be resent.我去催卖家替我申请了。